how to measure onboarding employee experience

How to Measure Onboarding Employee Experience

Bringing new employees into your organization is a critical process that requires careful consideration. An ineffective onboarding process can lead to losses in productivity and profitability, along with a dip in employee satisfaction. On the other hand, a positive onboarding experience sets the stage for confident, efficient, and loyal employees. 

Regularly monitoring the results of your onboarding program is a great way to ensure your efforts are serving their intended purpose. Here are a few ways to measure onboarding employee experience. 

Employee satisfaction

One of the most foolproof ways to check in on the success of your onboarding process is to continually measure employee satisfaction. Studies consistently show that employees that have been properly equipped with the tools they need for success are more satisfied with their employment than those who haven’t been sufficiently onboarded. 

A 2018 survey from Bamboo HR found that employees who were effectively onboarded were 18 times more likely to be committed to their organization, and 30 times more likely to report high levels of job satisfaction. Clearly, onboarding is a necessary step to set your organization up for ongoing success. 

Try following up with new employees shortly after they’ve completed onboarding. Ask questions about how prepared they feel for their role, how informed they are on company policies and procedures, and satisfied they are with their employment. This can be done via survey, or by implementing conversational checkpoints. 


Without proper preparation, employees are left ill-equipped to perform at their full potential. Your onboarding process is responsible for relaying important information and resources for job success, and failing to do so can lead to lagging performance and productivity. 

On the other hand, organizations with a strong onboarding program consistently outperform their less effective counterparts in employee productivity. In fact, according to a study by Gallup, companies who thrive at onboarding see over 70% higher productivity rates. 

If your organization is consistently seeing new employees struggle to get up to speed with more experienced peers, it may be an indicator that your onboarding process is lacking. By keeping track of new employee productivity, you can quickly identify areas of insufficient training and fill in gaps for a smoother onboarding experience. 

Employee retention

Employee retention is a great indicator that your organization is getting something right. When employees feel properly prepared, supported, and engaged, they are far more likely to want to remain part of your organization. On the contrary, quick turnover and low retention should signal a need for change. 

The onboarding process is closely linked to employee retention, as studies show that insufficient onboarding is among the top motivators for employees to seek alternative employment. According to statistics from Gallup, just 12% of employees report a great onboarding experience. But employees that do have a great experience are far more likely to stay with their employer long term. 

If your organization struggles with retaining new hires, it may be that your onboarding program is in need of a refresh. By communicating with employees about their experience and by closely monitoring various measures of success, you can build a better onboarding experience for your employees and enjoy the benefits in productivity, retention, and engagement for years to come. 

If your organization is looking to build engaging and accessible employee onboarding experiences, Allarium can help. Our team utilizes your existing content to create training materials that get real results. Contact us today to learn more.

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