First impressions make a significant impact on the trajectory of a relationship. The same holds for the relationship between your SaaS company and your customers. At first glance, your new and potential customers are determining if your SaaS product is user-friendly, beneficial, and worth their investment of money, time, and attention. One significant way you can start this relationship out on the right foot is by offering SaaS product training. Adopting these three best practices for SaaS product training will help you grow a more profitable business by retaining more happy customers that know how to use your SaaS product. Now that’s a win-win.  

To run and grow a lean and profitable SaaS company, it’s necessary to keep a close eye on what brings an ROI and what doesn’t. For this very reason, some company investments are worth it, and others – not so much. A SaaS company that focuses on scaling resources effectively can determine the trajectory and direction of business growth over time. Keeping a finger on the pulse on these three important business components can help a SaaS company efficiently scale resources and make an impact on the bottomline.